Digital Marketing Account Manager (SEO, Google Ads & Paid Social)

About the job
SIXGUN is looking for a digital marketing Account Manager to join our growing team.

If you have direct agency experience (1 year minimum) managing a diverse portfolio of clients, and have strong knowledge around Google Analytics, SEO, Google Ads, and Paid Social channels read on!

What we are offering:

- Simply a great place to work. We were certified as a Great Place to Work in 2022, where via an external survey 100% of our staff agreed that SIXGUN is a great place to work.
- Planned career progression and the opportunity to hone your skills and advance to the next step in your career.
- Flexible work, allowing you to work from home or the office as you would like.
- Training with some of the best in the industry. We have won multiple search awards.
- A culture that genuinely cares for staff members with the aim to execute a win-win philosophy at all times.
- Early leave Friday’s every fortnight.
- We plant trees and pay for each team members climate impact to be offset (https://ecologi.com/sixgun), along with providing pro-bono and discounted work to key charities.

Who we are looking for:

We are looking for someone who has a work ethic they pride themselves on, a very high level of attention to detail, and who is excited about working in a fast-paced small agency environment. Most importantly, we are looking for someone who loves people, loves communication, and loves growing relationships.

We require that you have proven account management experience (1 year minimum) with a clear understanding of digital marketing strategies, and different types of digital marketing campaigns across various channels. You are a master of productivity, someone who is exceptionally well organised, a powerful communicator, and a team player.

You will align with our core values of: hard work, integrity, honesty, ownership, quality and attention to detail, the drive for perfection and continual improvement (Kaizen), team work and fun.

You will be responsible for:

- Managing all client communication for your portfolio of clients. This will include a combination of face-to-face, Google Meet, phone, email, Slack and communication through shared documents like Google Docs and Google Sheets.
- Fostering client relationships, strategically growing accounts with win-win service offerings, and retaining client accounts by delivering exceptional service and results (supported by the technical team).
- Monitoring client performance using tools like Google Analytics, Google Search Console, Ahrefs, and Agency Analytics while formulating strategies to meet client goals.
- Communicating effectively with the account management, sales, and technical teams to deliver powerful client results. This includes effectively working with external providers such as designers and content writers.
- Managing timelines and expectations for client deliverables and projects. Ensuring quality and effective execution is at the forefront of everything you do.
- The creation, delivery, and presentation of monthly and quarterly client reports. This includes the creation of email summaries and answering detailed client questions.
- Sales initiatives, including handling referrals from your client base. Training will be provided as required.

SIXGUN is a Melbourne based digital marketing agency who enjoys working with some of Australia’s leading companies, while also giving back through our support of charities such as Edgar’s Mission, Yourtoolkit.com and Sea Sheppard.